Sales Support and Customer Service

A robust team with a thorough knowledge of the current market trends and its dynamics, we help you with top-notch sales and customer service.


Home » Services » Sales Support and Customer Service

WE HELP YOU DELIGHT YOUR CUSTOMERS

At Newage, we have domain expertise and know how to manage customer expectations. We are aware of the industry challenges and the relevance of outsourcing these critical interactions to us. We are experts in sales and customer support and hence, manage end customer interactions with ease across voice and email channels.



wepik-export-20230523074904aX4n.jpeg

WE HELP YOU DELIGHT YOUR CUSTOMERS

At Newage, we have domain expertise and know how to manage customer expectations. We are aware of the industry challenges and the relevance of outsourcing these critical interactions to us. We are experts in sales and customer support and hence, manage end customer interactions with ease across voice and email channels.

wepik-export-20230523074904aX4n.jpeg

Want to know more about our digitized services?

Want to know more about our digitized services?





sales-customer-services.jpg


Sales Support

  • Receive enquiries and send timely quotations 
  • Follow up with customers and win bookings 
  • Create Bookings 
  • Contract Management 
  • Procure shipment details 
  • Cost & Sell updates 
  • Sales support 


sales-customer-services.jpg

Sales Support

  • Receive enquiries and send timely quotations 
  • Follow up with customers and win bookings 
  • Create Bookings 
  • Contract Management 
  • Procure shipment details 
  • Cost & Sell updates 
  • Sales support 


Customer Relationship Management

  • Quarterly Customer review cycle
  • Track Shipment and Status Updates
  • Client Advisory Services
  • SOP Compliance
  • Exception Management
  • Key Account Management
  • Troubleshooting and Escalation Resolution



customer-relationship-2.jpg

Customer Relationship Management

  • Quarterly Customer review cycle
  • Track Shipment and Status Updates
  • Client Advisory Services
  • SOP Compliance
  • Exception Management
  • Key Account Management
  • Troubleshooting and Escalation Resolution

customer-relationship-2.jpg

Documentation-services
Documentation Services
finance-and-accounts
Finance and Accounting

Whitepaper: WHAT YOU NEED TO KNOW TO STAY PROFITABLE AND EFFICIENT

Whitepaper: WHAT YOU NEED TO KNOW TO STAY PROFITABLE AND EFFICIENT