Digitized BPO Services

Re-engineer processes to delight your customers


Digitized BPO Services

Re-engineer processes to delight your customers


Digitized Back Office Services

Re-engineer processes to delight your customers


Home » Services

No More Paper Cuts, Dominate the Supply Chain: Your Digital Edge with Newage’s Digitized BPO

Is your back-office overflowing with paperwork while your competitors leave you in the dust?

The global logistics industry is a high-speed race, and manual processes are like a flat tire on your business. At Newage Logistics BPO, we’re here to equip you with a rocket-fueled digital back-office that propels you towards efficiency and growth. Our Digitized BPO Services are built to stand alone or seamlessly integrate with any SaaS freight management software, giving you the flexibility you need to thrive.

We’re More Than Button-Pushers

We leverage 17+ years of experience in the trenches of the global supply chain to become your Global Service Excellence Centre. We speak fluent “freight forwarding” and can help you navigate the industry’s complexities.

A Global Team, One Goal

Our team spans multiple regions, bringing a wealth of diverse perspectives to the table. We operate as your extended team, collaborating on strategic planning to propel your business forward.

Efficiency on Autopilot

Reduce manual processes by 50% with our automation expertise. We follow standardized protocols that directly enhance efficiency, keeping your operation running smoothly.

Continuous Improvement, Dynamic Solutions

We don’t believe in one-size-fits-all solutions. We implement best practices while fostering a culture of continuous learning. We share valuable insights and learnings from freight forwarders across our team, ensuring a dynamic approach that adapts to your needs.

Scale Up or Down with Ease

Our dynamic workforce adapts to your needs. You can ramp up or ramp down our services based on your volume fluctuations, giving you ultimate control over fixed costs. This flexibility empowers you to navigate market changes with ease.

Why Newage


wepik-export-20230711102445YuVV.jpeg

Background


Over 17 years of experience and expertise in providing leading back-office digitisation services for the Global Logistics Industry

expertise-new.png

What we do


Deliver valued long term industry expertise to our customers’ business utilising modern digital solutions and best in class services

end.png

Why customers partner with us


Deep domain expertise, end-to-end back-office management, improved cost efficiencies, reduction in penalties, high data and GDPR security, tried and tested engagement methodologies​

Why Newage


wepik-export-20230711102445YuVV.jpeg

Background


Over 17 years of experience and expertise in providing leading back-office digitisation services for the Global Logistics Industry

expertise-new.png

What we do


Deliver valued long term industry expertise to our customers’ business utilising modern digital solutions and best in class services

end.png

Why customers partner with us


Deep domain expertise, end-to-end back-office management, improved cost efficiencies, reduction in penalties, high data and GDPR security, tried and tested engagement methodologies​


Unlock an array of benefits with our Digitized BPO


More Revenue, Less Hassle

Generate new inquiries, convert them into jobs, and watch your revenue skyrocket.

Customer Satisfaction Zen

Deliver exceptional service with improved SLAs and KPIs, leading to happy customers who keep coming back for more.

Exceptional Customer Support

Our team of domain-certified experts provides real-time support, ensuring smooth and successful implementation.




Unlock an array of benefits with our Digitized BPO


More Revenue, Less Hassle

Generate new inquiries, convert them into jobs, and watch your revenue skyrocket.

Customer Satisfaction Zen

Deliver exceptional service with improved SLAs and KPIs, leading to happy customers who keep coming back for more.

Exceptional Customer Support

Our team of domain-certified experts provides real-time support, ensuring smooth and successful implementation.




Why Choose Newage? We've Got the Goods


Proven Back-Office Battle Plan: We have a winning track record in the freight forwarding arena, seamlessly integrating with your existing systems.

Industry-Certified Expertise: Our team is a force to be reckoned with, possessing in-depth knowledge across various geographies and regulations. We boast a powerful combination of academic backgrounds in logistics and seasoned industry experts. We speak the language of logistics fluently, ensuring a smooth journey for your business.

Measurable Results, Guaranteed: We deliver real impact, handling a massive volume of shipments, documents, and customer interactions with precision.

Hassle-Free Implementation: We get you up and running fast with a smooth transition process and swift onboarding.

Top-notch Security: Your data is safeguarded with our top-tier security measures.

Multilingual Mastery: We speak your language (and several others!), providing support in a variety of languages to cater to your global clientele.



Why Choose Newage? We've Got the Goods


Proven Back-Office Battle Plan: We have a winning track record in the freight forwarding arena, seamlessly integrating with your existing systems.

Industry-Certified Expertise: Our team is a force to be reckoned with, possessing in-depth knowledge across various geographies and regulations. We boast a powerful combination of academic backgrounds in logistics and seasoned industry experts. We speak the language of logistics fluently, ensuring a smooth journey for your business.

Measurable Results, Guaranteed: We deliver real impact, handling a massive volume of shipments, documents, and customer interactions with precision.

Hassle-Free Implementation: We get you up and running fast with a smooth transition process and swift onboarding.

Top-notch Security: Your data is safeguarded with our top-tier security measures.

Multilingual Mastery: We speak your language (and several others!), providing support in a variety of languages to cater to your global clientele.


Want to know more about our digitized services?

Want to know more about our digitized services?






Ready to Drop the Paper Cuts and Dominate the Supply Chain?


Don’t settle for the slow lane. Contact Newage today and discover how our Digitized BPO Solutions can empower your business. Let’s chat and see how we can help you achieve success!


Whitepaper: WHAT YOU NEED TO KNOW TO STAY PROFITABLE AND EFFICIENT


Whitepaper: WHAT YOU NEED TO KNOW TO STAY PROFITABLE AND EFFICIENT